Desktop Messaging BMS experienced delays in processing outbound fax delivery

Incident Report for OpenText

Resolved

Desktop Messaging BMS experienced delays in processing outbound fax delivery. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience.

Tracking Number: IM3987893
Posted Aug 28, 2026 - 17:58 UTC

Update

Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3987893
Posted Aug 28, 2026 - 17:16 UTC

Investigating

Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3987893
Posted Aug 28, 2026 - 16:15 UTC
This incident affected: Cloud Fax services North America (Desktop Messaging BMS).