Desktop Messaging BMS is currently experiencing failures in processing PDF files

Incident Report for OpenText

Investigating

Desktop Messaging BMS is currently experiencing failures in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM4019383
Posted Oct 16, 2026 - 21:08 UTC
This incident affects: Cloud Fax services North America (Desktop Messaging BMS).