OpenText Desktop Messaging - FTPtoBMS network maintenance scheduled for 17 April 2026

Scheduled for Apr 17, 13:00 - 15:00 UTC

Scheduled

A network maintenance window has been scheduled to update an internal DNS MX record related to FTPtoBMS delivery service on 17 April 2026, from 13:00 to 15:00 UTC.

Impact: Because DNS updates rely on global caching (known as TTL), some customers may observe a brief delay—typically just a few minutes—in receiving FTP related notifications immediately following the update. No data loss or service interruption is expected.

Customer Action: This is a low-impact change, and no action is required.

Additional Details: This DNS update supports our transition to enhanced hardware, which is designed to improve system performance and stability for all customers using our notice delivery services.

Tracking number: C2260453

Posted Mar 16, 2026 - 18:20 UTC

This scheduled maintenance affects: Cloud Fax services North America (Desktop Messaging BMS).