The network maintenance scheduled for 29 March 2026, from 00:00 to 04:00 GMT, has been rescheduled to 13 June 2026, from 00:00 to 04:00 GMT. The following services are affected:
Cloud Fax Services North America: • Desktop Messaging BMS • Fax Cloud Connect (RightFax) • Fax2Mail • Production Messaging • REST API • SOAP API
Intermittent service interruptions are expected to occur throughout this timeframe. Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.
After the maintenance window, please confirm that your transactions are processing and delivering normally. If you notice any missing items, resend them as needed. If you encounter any issues, please contact the OpenText Support Team.
Tracking number: C2211067
Posted May 13, 2026 - 15:43 UTC
This scheduled maintenance affects: Cloud Fax services North America (Desktop Messaging BMS, Fax Cloud Connect (RightFax), Fax2Mail, Production Messaging, REST API, SOAP API) and Core Messaging US (Core Messaging - Email, Core Messaging - SMS, Core Messaging - Voice).