OpenText Status Dashboard
All Systems Operational
Trading Grid - Managed Services Platform Operational
Trading Grid Platform North America ? Operational
Communications Gateway North America ? Operational
Orchestration Engine North America-1 ? Operational
Orchestration Engine North America-2 ? Operational
Orchestration Engine North America-3 ? Operational
Trading Grid Platform EMEA ? Operational
Communications Gateway EMEA ? Operational
Orchestration Engine EMEA ? Operational
Trading Grid Messaging Service (TGMS) Operational
TGMS North America #1 ? Operational
TGMS North America #2 ? Operational
TGMS EMEA ? Operational
Core Share Operational
Core Share NA Operational
Core Share EU Operational
Core Share AU Operational
Core Share CA Operational
Core Signature Operational
Core Signature NA Operational
Core Signature EU Operational
Core Signature AU Operational
Core Signature CA Operational
Core Archive Operational
Core Archive NA Operational
Core Archive EU Operational
Core Archive Sydney Operational
OT2 NA Operational
Core for Supplier Exchange NA Operational
OT2 Platform NA Operational
Core Capture NA Operational
Core Signature Service NA Operational
Core for BIM NA Operational
Core for Capital Projects NA Operational
Core for SAP SuccessFactors NA Operational
Core Experience Insights NA Operational
Core for Federated Compliance NA Operational
LS Smart View Preview NA Operational
Core Capture for SAP Solutions NA Operational
Core Content NA Operational
OT2 EU Operational
Core for Supplier Exchange EU Operational
OT Platform EU Operational
Core Capture EU Operational
Core Signature Service EU Operational
Core for BIM EU Operational
Core for Capital Projects EU Operational
LS Smart View Preview EU Operational
Core for SAP SuccessFactors EU Operational
Core Experience Insights EU Operational
Core for Federated Compliance EU Operational
Core Capture for SAP Solutions EU Operational
Core Content EU Operational
Hightail Operational
File Transfer Operational
Web Application Operational
Mobile Application Operational
Desktop Application Operational
Notifications Operational
Optimost Operational
Cloud Fax services North America Operational
Fax2Mail Operational
MyPortal Operational
Production Fax Operational
RightFax Connect Operational
Fax2Mail PCI Operational
RightFax Connect PCI Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM Fax Canada Operational
XM SendSecure Operational
XM SendSecure Canada Operational
Cloud Fax services EMEA Operational
Fax2Mail Operational
MyPortal Operational
Production Fax Operational
RightFax Connect Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM SendSecure Operational
Notifications Services North America Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
MyPortal Operational
Notifications Services EMEA Operational
Email Notifications Operational
Email Notifications (DPZ) Operational
SMS Notifications Operational
MyPortal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Posted on Nov 29, 13:54 UTC
Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Posted on Nov 29, 13:51 UTC
CORESHARE NA Release deployment- 21.4.3 Dec 16, 21:00 - Dec 17, 01:00 UTC
Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Posted on Nov 29, 13:49 UTC
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 21:01 UTC
Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Dec 1, 18:25 UTC
Dec 1, 2021
Completed - During this window, the change was complete. Deployment re-planned for Dec 1st 6 PM. The CORESHARE application is accessible.
Dec 1, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:01 UTC
Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Nov 29, 22:30 UTC
Nov 30, 2021
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Completed - The scheduled maintenance has been completed.
Nov 27, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:02 UTC
Scheduled - OpenText Fax2Mail EMEA, OpenText Production Messaging Notifications EMEA, OpenText Production Messaging/Fax EMEA and OpenText RightFax Connect EMEA will be undergoing maintenance on 11/27/2021 from 12:00 to 21:00 GMT. Intermittent service interruptions are expected to occur throughout this timeframe
Oct 28, 05:20 UTC
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Resolved - Clients were experiencing a degradation in service. The issue is now resolved. We appreciate your patience.
Nov 22, 15:19 UTC
Investigating - Clients are experiencing a degradation in service. Teams are assembled and troubleshooting the issue. We appreciate your patience.
Nov 22, 14:24 UTC
Nov 21, 2021
Completed - The scheduled maintenance has been completed.
Nov 21, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 UTC
Scheduled - OpenText Fax2Mail Platform - Ashburn, OpenText Production Messaging/Fax - Ashburn, and OpenText RightFax Connect Platform - Ashburn will be undergoing maintenance on November 20, 2021, from 14:00 GMT to 02:00 GMT on November 21, 2021. During this time, access to the Fax service will be intermittently unavailable.
Nov 2, 13:22 UTC
Nov 20, 2021