OpenText Status Dashboard
All Systems Operational
Core Archive for SAP Solutions | SAP Archiving and Document Access Core by OpenText Operational
Core Archive Australia Operational
Core Archive Europe Operational
Core Archive Europe (archive.de.opentext.cloud) ? Operational
Core Archive India Operational
Core Archive Japan Operational
Core Archive North America Operational
Cloud Fax services North America Operational
Fax2Mail Operational
MyPortal Operational
Production Messaging Operational
RightFax Connect Operational
Fax2Mail - PCI Operational
RightFax Connect - PCI Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM Fax - Canada Operational
XM SendSecure Operational
XM SendSecure - Canada Operational
SOAP API Operational
REST API Operational
Cloud Fax services EMEA Operational
Fax2Mail Operational
MyPortal Operational
Production Messaging Operational
RightFax Connect Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM SendSecure Operational
SOAP API Operational
REST API Operational
Core Europe Operational
Core Capture EU Operational
Core Capture for SAP Solutions EU Operational
Core Content EU Operational
Core for Building Information Modelling EU Operational
Core for Capital Projects EU Operational
Core for Federated Compliance EU Operational
Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU Operational
Core for Supplier Exchange EU Operational
Core Signature Service EU Operational
LS Smart View Preview EU Operational
Core Platform EU Operational
Core North America Operational
Core Capture NA Operational
Core Capture for SAP Solutions NA Operational
Core Content NA Operational
Core Experience Insights NA Operational
Core for Building Information Modelling NA Operational
Core for Capital Projects NA Operational
Core for Federated Compliance NA Operational
Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA Operational
Core for Supplier Exchange NA Operational
Core Signature Service NA Operational
Life Sciences Smart View Preview NA Operational
Core Platform NA Operational
Core Share Operational
Core Share Australia Operational
Core Share Canada Operational
Core Share Europe ? Operational
Core Share North America Operational
Core Signature add-on for Core Share Operational
Core Signature add-on for Core Share Australia Operational
Core Signature add-on for Core Share Canada Operational
Core Signature add-on for Core Share Europe Operational
Core Signature add-on for Core Share North America Operational
Core Signature add-on for Content Suite Platform/xECM (OT2 & CS) Operational
Core Signature add-on for Content Suite Platform/xECM Europe Operational
Core Signature add-on for Content Suite Platform/xECM North America Operational
Core Signature Service (OT2 & CS) Operational
Core Signature add-on for Content Suite Platform/xECM Europe Operational
Core Signature add-on for Content Suite Platform/xECM North America Operational
Core Signature Standalone Operational
Core Signature Standalone Australia Operational
Core Signature Standalone Canada Operational
Core Signature Standalone Europe Operational
Core Signature Standalone North America Operational
Hightail Operational
File Transfer Operational
Preview Operational
Notifications Operational
Search Operational
Liaison Operational
Alloy NA Operational
Alloy TaaS Operational
Notifications Services North America Operational
MyPortal Operational
Notifications - Email Operational
Notifications - SMS Operational
Notifications - Voice Operational
SOAP API Operational
REST API Operational
Notifications Services EMEA Operational
Notifications - Email Operational
Notifications - Email (DPZ) Operational
Notifications - SMS Operational
MyPortal Operational
SOAP API Operational
REST API Operational
Optimost Operational
LEAP - Supplier Exchange v1 North America Operational
LEAP - Supplier Exchange v1 Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Archive Australia Maintenance - August 2022. Aug 19, 09:00-10:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 13:42 UTC
Scheduled - We will be undergoing scheduled maintenance for Core Archive Australia during this time. All services will be inaccessible during the window.
Aug 8, 21:58 UTC
Core Archive Japan Maintenance - August 2022 Aug 19, 13:30-14:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 13:43 UTC
Scheduled - We will be undergoing scheduled maintenance for Core Archive Japan during this time. All services will be inaccessible during the window.
Aug 8, 21:59 UTC
Core Archive India Maintenance - August 2022 Aug 19, 19:30-20:30 UTC
Update - We will be undergoing scheduled maintenance for Core Archive India during this time. All services will be inaccessible during the window.
Aug 9, 13:51 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. All services will be inaccessible during the window.
Aug 8, 22:12 UTC
Network maintenance for tracking number 1861935 scheduled for 20 August 2022 Aug 20, 01:00-05:00 UTC
Core Capture for SAP Solutions, Core for Building Information Modelling, Core for Capital Projects, Core for Federated Compliance, Core for Federated Compliance, Core for Supplier Exchange, Life Sciences SmartView, OpenText Core Archive North America will be undergoing maintenance on 20 August 2022 from 01:00 to 05:00 GMT. Intermittent service interruptions are expected to occur throughout this timeframe. We appreciate your patience.
Posted on Aug 20, 14:00 UTC
1862430 - System Maintenance on 20 August 2022 Aug 20, 13:00 - Aug 21, 01:00 UTC
OpenText Fax2Mail Platform - Ashburn, OpenText Production Messaging/Fax - Ashburn and OpenText RightFax Connect Platform - Ashburn will be undergoing maintenance on 20 August 2022 from 13:00 to 21 August 2022 01:00 GMT. Intermittent service interruptions are expected to occur in the Ashburn data center throughout this timeframe.
Posted on Jul 21, 07:31 UTC
Core Archive North America Maintenance - August 2022 Aug 21, 03:00-04:00 UTC
Update - We will be undergoing scheduled maintenance for Core Archive North America during this time. All services will be inaccessible during the window.
Aug 9, 13:52 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. All services will be inaccessible during the window.
Aug 8, 22:13 UTC
Network maintenance for tracking number 1862087 scheduled for 21 August 2022 Aug 21, 09:00-15:00 UTC
Liaison - Alloy North America will be undergoing maintenance on August 21, 2022 from 09:00 - 15:00 GMT. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Posted on Jul 21, 13:05 UTC
Core Archive Europe (archive.de.opentext.cloud) Maintenance - August 2022 Aug 21, 14:00-15:00 UTC
Update - We will be undergoing scheduled maintenance for Core Archive Europe (archive.de.opentext.cloud) during this time. All services will be inaccessible during the window.
Aug 9, 13:59 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. All services will be inaccessible during the window.
Aug 8, 22:14 UTC
Core Archive Maintenance - August 2022 Aug 21, 16:00-17:00 UTC
We will be undergoing scheduled maintenance during this time. All services will be inaccessible during the window.
Posted on Aug 8, 22:15 UTC
Leap for Supplier Exchange Europe will be unavailable Aug 27, 00:00-02:00 UTC
LEAP for Supplier Exchange Europe will be undergoing maintenance on 08/27/2022 from 00:00 to 02:00 GMT. The Application will be unavailable during this time.
Posted on Jul 28, 05:56 UTC
Past Incidents
Aug 15, 2022

No incidents reported today.

Aug 14, 2022
OpenText Alloy Network Maintenance on 14 August 2022
Completed - The scheduled maintenance has been completed.
Aug 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 09:00 UTC
Scheduled - OpenText™ Alloy™ will be undergoing maintenance on 14 August 2022 from 09:00 to 15:00. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Jul 15, 14:24 UTC
Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022
IM3026794 Supplier Exchange LEAP North America is unable to access the application/service.
Resolved - LEAP - Supplier Exchange North America was down and unable to access the application/service. The issue is now resolved. We appreciate your patience.
Aug 7, 20:21 UTC
Investigating - LEAP - Supplier Exchange North America is down and unable to access the application/service. Teams are assembled and investigating the issue. We appreciate your patience.
Aug 7, 18:57 UTC
1859619 - System Maintenance on 7 August 2022
Completed - The scheduled maintenance has been completed.
Aug 7, 12:01 UTC
Update - Scheduled maintenance is still in progress and has been extended to 15:00 GMT. We will provide updates as necessary. No customer action is required. We appreciate your patience
Aug 7, 11:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:01 UTC
Scheduled - OpenText API and RightFax Connect, OpenText Fax2Mail, OpenText FTP Push, OpenText Production Messaging/Fax, OpenText Web Push, OpenText™ Email Notifications Service, OpenText™ SMS Notifications Service, OpenText™ Voice Notifications Service will be undergoing maintenance on August 07 2022 at 00:00 GMT to 12:00 GMT. Intermittent access and message delays may be experienced throughout this timeframe. Fax2Mail, Production Messaging and RightFax Connect users will be migrated to our alternate site to allow continued processing throughout the designated maintenance period.
Jul 7, 18:31 UTC
Allen and Lithia Datacenter 07 August 2022 Software Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:00 UTC
Scheduled - Core Capture, Core Capture Services, Core for Supplier Exchange, Core Share, OpenText Core Archive, Desktop Messaging BMS and Production Messaging BMS will be undergoing maintenance on 07 August 2022 from 02:00 to 06:00 GMT. Service will be degraded during this timeframe.
Jul 8, 07:25 UTC
IM3026542: Supplier Exchange LEAP Europe are unable to access the application/service.
Resolved - IM3026542: LEAP - Supplier Exchange Europe were unable to access the application/service. The issue is now resolved. We appreciate your patience.
Aug 7, 01:43 UTC
Investigating - LEAP - Supplier Exchange Europe are unable to access the application/service. Teams are assembled and investigating the issue. We appreciate your patience.
Aug 7, 01:01 UTC
Aug 6, 2022
IM3026499 Supplier Exchange LEAP Europe are unable to access the application/service.
Resolved - Clients were unable to access the application/service. The issue is now resolved. We appreciate your patience.
Aug 6, 22:20 UTC
Monitoring - Clients were unable to access the application/service. Service has been restored and is being validated by OpenText teams. We appreciate your patience.
Aug 6, 22:04 UTC
Investigating - Clients are unable to access the application/service. Teams are assembled and investigating the issue. We appreciate your patience.
Aug 6, 21:52 UTC
Aug 5, 2022
IM3025861 - Core Capture North America is down
Resolved - Core Capture North America customers were unable to process requests on the service. The issue is now resolved. We appreciate your patience.
Aug 5, 19:43 UTC
Update - Core Capture North America customers were unable to process requests on the service. The issue is now resolved. We appreciate your patience.
Aug 5, 19:37 UTC
Monitoring - Core Capture North America customers were unable to process requests on the service. Service has been restored and is now being monitored by OpenText teams. We appreciate your patience.
Aug 5, 18:57 UTC
Investigating - Core Capture North America customers are unable to process requests on the service starting 08-05-2022 at 13:00:00 GMT. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Aug 5, 17:44 UTC
Aug 4, 2022

No incidents reported.

Aug 3, 2022
IM3024199 - OpenText Notification Services re experiencing service interruption and message delivery delays
Resolved - Notifications Services North America - Notifications - Email and Notifications Services North America - Notifications - SMS were experiencing service degradation and message processing delays. The issue is now resolved. We appreciate your patience.
Aug 3, 22:05 UTC
Update - Notifications Services North America - Notifications - Email and Notifications Services North America - Notifications - SMS are experiencing service interruption and message delivery delays. Teams are assembled and troubleshooting the issue. Updates for this issue will be posted every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Aug 3, 20:09 UTC
Investigating - Notifications Services North America - Notifications - Email and Notifications Services North America - Notifications - SMS are experiencing service interruption and message delivery delays. Teams are assembled and troubleshooting the issue. No backlogs are present at this time. Current traffic is processing as normal. We appreciate your patience.
Aug 3, 19:09 UTC
IM3023919: Core Share Australia is Down
Resolved - Core Share Australia was experiencing service inaccessibility. The issue is now resolved. We appreciate your patience.
Aug 3, 17:54 UTC
Update - Core Share Australia is currently experiencing service inaccessibility. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Aug 3, 15:10 UTC
Update - Core Share Australia is currently experiencing service inaccessibility. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Aug 3, 12:10 UTC
Investigating - Core Share Australia is currently experiencing service inaccessibility starting 03 August 2022 at 10:00 GMT. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Aug 3, 11:09 UTC
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

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