OpenText Status Dashboard
All Systems Operational
Active Access Operational
B2B Connect Operational
Core Archive for SAP Solutions | SAP Archiving and Document Access Core by OpenText Operational
Core Archive Australia Operational
Core Archive Europe Operational
Core Archive Europe (archive.de.opentext.cloud) ? Operational
Core Archive India Operational
Core Archive Japan Operational
Core Archive North America Operational
Core Archive Canada (archive.ca.opentext.cloud) ? Operational
Cloud Fax services North America Operational
Fax2Mail Operational
MyPortal Operational
Production Messaging Operational
RightFax Connect Operational
Fax2Mail - PCI Operational
RightFax Connect - PCI Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM Fax - Canada Operational
XM SendSecure Operational
XM SendSecure - Canada Operational
SOAP API Operational
REST API Operational
Cloud Fax services EMEA Operational
Fax2Mail Operational
MyPortal Operational
Production Messaging Operational
RightFax Connect Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM SendSecure Operational
SOAP API Operational
REST API Operational
Core Europe Operational
Core Capture EU Operational
Core Capture for SAP Solutions EU Operational
Core Case EU Operational
Core Content EU Operational
Core for Capital Projects EU Operational
Core Experience Insights EU Operational
Core for Federated Compliance EU Operational
Core Platform EU Operational
Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU Operational
Core Signature Service EU Operational
Core for Supplier Exchange EU Operational
Developer Experience EU Operational
Life Sciences Smart View Preview EU Operational
Magellan Risk Guard EU Operational
Core North America Operational
Core Capture NA Operational
Core Capture for SAP Solutions NA Operational
Core Case NA Operational
Core for Capital Projects NA Operational
Core Content NA Operational
Core Experience Insights NA Operational
Core for Federated Compliance NA Operational
Core Platform NA Operational
Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA Operational
Core Signature Service NA Operational
Core for Supplier Exchange NA Operational
Developer Experience NA Operational
Life Sciences Smart View Preview NA Operational
Magellan Risk Guard NA Operational
Core Share Operational
Core Share Australia Operational
Core Share Canada Operational
Core Share Europe ? Operational
Core Share North America Operational
Core Signature add-on for Core Share Operational
Core Signature add-on for Core Share Australia Operational
Core Signature add-on for Core Share Canada Operational
Core Signature add-on for Core Share Europe Operational
Core Signature add-on for Core Share North America Operational
Core Signature add-on for Content Suite Platform/xECM (OCP & CS) Operational
Core Signature add-on for Content Suite Platform/xECM Europe Operational
Core Signature add-on for Content Suite Platform/xECM North America Operational
Core Signature Service (OCP & CS) Operational
Core Signature add-on for Content Suite Platform/xECM Europe Operational
Core Signature add-on for Content Suite Platform/xECM North America Operational
Core Signature Standalone Operational
Core Signature Standalone Australia Operational
Core Signature Standalone Canada Operational
Core Signature Standalone Europe Operational
Core Signature Standalone North America Operational
Hightail Operational
File Transfer Operational
Preview Operational
Notifications Operational
Search Operational
Identity and Access Management Operational
IoT Platform Operational
Liaison Operational
Alloy NA Operational
Alloy TaaS Operational
Notifications Services North America Operational
MyPortal Operational
Notifications - Email Operational
Notifications - SMS Operational
Notifications - Voice Operational
SOAP API Operational
REST API Operational
Notifications Services EMEA Operational
Notifications - Email Operational
Notifications - Email (DPZ) Operational
Notifications - SMS Operational
MyPortal Operational
SOAP API Operational
REST API Operational
Optimost Operational
ProviderLink Operational
Supplier Connection Operational
Supplier Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Archive Australia Regular Maintenance Jun 9, 2023 09:00-11:00 UTC
We will be undergoing scheduled software update during this time. All services will be inaccessible during the window.
Posted on Jun 02, 2023 - 02:51 UTC
Core Archive Japan Regular Maintenance Jun 9, 2023 13:30-15:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 02, 2023 - 03:03 UTC
Scheduled - We will be undergoing scheduled software update during this time. All services will be inaccessible during the window.
Jun 02, 2023 - 02:52 UTC
Fax2Mail and Production Messaging EMEA Maintenance scheduled for 10 June 2023 Jun 10, 2023 11:00-20:00 UTC
Fax2Mail and Production Messaging EMEA will be undergoing maintenance on 10 June 2023 from 11:00 UTC to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C1937759
Posted on May 15, 2023 - 13:36 UTC
OCP Network Maintenance scheduled for 11 June 2023 Jun 11, 2023 02:00-10:00 UTC
On 11 June 2023, from 02:00 UTC to 10:00 UTC, network maintenance has been scheduled affecting the following services. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Core Archive North America
Core Capture NA
Core Capture for SAP Solutions NA
Core Case NA
Core for Capital Projects NA
Core Content NA
Core Experience Insights NA
Core for Federated Compliance NA
Core Platform NA
Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText NA
Core Signature Service NA
Core for Supplier Exchange NA
Developer Experience NA
Life Sciences Smart View Preview NA
Magellan Risk Guard NA
Core Share North America
Core Signature add-on for Core Share North America
Core Signature add-on for Content Suite Platform/xECM North America
Core Signature Standalone North America

Tracking number: 1883733
Posted on May 10, 2023 - 20:22 UTC
Core Archive North America Regular Maintenance Jun 11, 2023 03:00-07:00 UTC
We will be undergoing scheduled software update during this time. All services will be inaccessible during the window.
Posted on Jun 02, 2023 - 02:55 UTC
Core Archive Europe (archive.de.opentext.cloud) Regular Maintenance Jun 11, 2023 14:00-16:00 UTC
We will be undergoing scheduled software update during this time. All services will be inaccessible during the window.
Posted on Jun 02, 2023 - 03:00 UTC
Core Archive Europe Regular Maintenance Jun 11, 2023 16:00-18:00 UTC
We will be undergoing scheduled software update during this time. All services will be inaccessible during the window.
Posted on Jun 02, 2023 - 03:01 UTC
Core Archive India Regular Maintenance Jun 11, 2023 16:30-20:30 UTC
We will be undergoing scheduled software update during this time. All services will be inaccessible during the window.
Posted on Jun 02, 2023 - 03:02 UTC
Network Maintenance scheduled for 18 June 2023 Jun 18, 2023 00:00-08:00 UTC
On 18 June 2023 from 00:00 UTC to 08:00 UTC a network maintenance has been scheduled that will affect these services:

- Notifications - Email
- Notifications - SMS
- Notifications - Voice
- Desktop Messaging BMS
- Production Messaging BMS
- Fax2Mail
- Production Messaging
-RightFax Connect

Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking number: C1935535
Posted on May 18, 2023 - 08:19 UTC
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023
Covisint Team is migrating EDI Connect components from CenturyLink to AWS
Completed - The scheduled maintenance has been completed.
Jun 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:01 UTC
Scheduled - Covisint B2B Connect, Supplier Connection and ProviderLink will be undergoing maintenance on 4 June 2023 from 06:00 to 10:00 GMT. The applications will be unavailable during the first 2 hours of this timeline. Portal customers will also be impacted. Delays will be experienced in IDSync message processing throughout use of the portal (changes/updates). All messages are expected to process after maintenance concludes.

During the outage, customers are unable to connect to Covisint EDI Application.

If the maintenance is unable to be performed on the date specified above, the work will be rescheduled to 10 June 2023. An updated notification will be sent if the backup date is required.

Tracking Number: C1934919
May 5, 05:13 UTC
System Maintenance scheduled for 04 June 2023
Completed - The scheduled maintenance has been completed.
Jun 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:01 UTC
Scheduled - Desktop Messaging BMS and Production Messaging BMS (North America) will be undergoing maintenance on 04 June 2023 from 00:00 UTC to 04:00 UTC. Service connectivity will be unavailable during this timeframe.

Tracking Number: C1940260
May 17, 22:00 UTC
Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023
Core for Supplier Exchange NA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 27, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 23, 14:55 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. All services will remain inaccessible during the window.
May 23, 14:53 UTC
May 26, 2023
CORESHARE NA Release deployment- 23.2.2
Completed - The scheduled maintenance has been completed.
May 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
May 10, 09:43 UTC
May 25, 2023
Core for Capital Projects North America was experiencing service degradation
Resolved - Core for Capital Projects North America was experiencing service degradation. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3233888
May 25, 11:21 UTC
Update - Core for Capital Projects North America was experiencing service degradation. Service has been restored and is now being validated. Update for this issue will be posted as soon as the publisher queue count is back to normal. We appreciate your patience.

Tracking Number: IM3233888
May 25, 10:30 UTC
Monitoring - Core for Capital Projects North America was experiencing service degradation. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3233888
May 25, 09:30 UTC
CORESHARE CA Release deployment- 23.2.2
Completed - The scheduled maintenance has been completed.
May 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 02:00 UTC
Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
May 10, 09:40 UTC
May 24, 2023
CORESHARE AU Release deployment- 23.2.2
Completed - The scheduled maintenance has been completed.
May 24, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:00 UTC
Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
May 10, 09:37 UTC
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

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