OpenText Status Dashboard
All Systems Operational
Trading Grid - Managed Services Platform Operational
Trading Grid Platform North America ? Operational
Communications Gateway North America ? Operational
Orchestration Engine North America-1 ? Operational
Orchestration Engine North America-2 ? Operational
Orchestration Engine North America-3 ? Operational
Trading Grid Platform EMEA ? Operational
Communications Gateway EMEA ? Operational
Orchestration Engine EMEA ? Operational
Trading Grid Messaging Service (TGMS) Operational
TGMS North America #1 ? Operational
TGMS North America #2 ? Operational
TGMS EMEA ? Operational
Core Share Operational
Core Share NA Operational
Core Share EU Operational
Core Share AU Operational
Core Share CA Operational
Core Signature Operational
Core Signature NA Operational
Core Signature EU Operational
Core Signature AU Operational
Core Signature CA Operational
Core Archive Operational
Core Archive NA Operational
Core Archive EU Operational
OT2 NA Operational
Core for Supplier Exchange NA Operational
OT2 Platform NA Operational
Core Capture NA Operational
Core Signature Service NA Operational
Core for BIM NA Operational
Core for Capital Projects NA Operational
Core for SAP SuccessFactors NA Operational
Core Experience Insights NA Operational
Core for Federated Compliance NA Operational
LS Smart View Preview NA Operational
Core Capture for SAP Solutions NA Operational
Core Content NA Operational
OT2 EU Operational
Core for Supplier Exchange EU Operational
OT Platform EU Operational
Core Capture EU Operational
Core Signature Service EU Operational
Core for BIM EU Operational
Core for Capital Projects EU Operational
LS Smart View Preview EU Operational
Core for SAP SuccessFactors EU Operational
Core Experience Insights EU Operational
Core for Federated Compliance EU Operational
Core Capture for SAP Solutions EU Operational
Core Content EU Operational
Hightail Operational
File Transfer Operational
Web Application Operational
Mobile Application Operational
Desktop Application Operational
Notifications Operational
Optimost Operational
Cloud Fax services North America Operational
Fax2Mail Operational
MyPortal Operational
Production Fax Operational
RightFax Connect Operational
Fax2Mail PCI Operational
RightFax Connect PCI Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM Fax Canada Operational
XM SendSecure Operational
XM SendSecure Canada Operational
Cloud Fax services EMEA Operational
Fax2Mail Operational
MyPortal Operational
Production Fax Operational
RightFax Connect Operational
Desktop Messaging BMS Operational
Production Messaging BMS Operational
XM Fax Operational
XM SendSecure Operational
Notifications Services North America Operational
Email Notifications Operational
SMS Notifications Operational
Voice Notifications Operational
MyPortal Operational
Notifications Services EMEA Operational
Email Notifications Operational
Email Notifications (DPZ) Operational
SMS Notifications Operational
MyPortal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Sep 28, 21:28 UTC
Scheduled - Purpose: System Maintenance
Change Request: 1793471
Impacted Services: OpenText Fax2Mail EMEA
OpenText Production Messaging Notifications EMEA
OpenText Production Messaging/Fax EMEA
Customer Impact: Service connectivity will be unavailable during this timeframe.
Sep 28, 20:32 UTC
Hightail System Maintenance Oct 30, 05:00-09:00 UTC
Purpose: System Maintenance
Change Request:
Impacted Services: Hightail

Customer Impact: Service connectivity will be unavailable during this timeframe.
Posted on Oct 19, 15:04 UTC
Scheduled Quarterly Maintenance Nov 14, 01:00-13:00 UTC
OpenText Fax2Mail, OpenText Notification Service for SMS, OpenText Notification Service for Voice, OpenText Production Messaging/Email, OpenText Production Messaging/Fax, OpenText RightFax Connect and OpenText Web Push will be undergoing maintenance on 11/14/2021 from 01:00 to 13:00 GMT. Intermittent service interruptions are expected to occur throughout this timeframe.
Posted on Oct 15, 14:09 UTC
System Maintenance on 2021-11-20 Nov 20, 14:00 - Nov 21, 02:00 UTC
Purpose: System Maintenance

Change Request: C1801033

Impacted Services:

OpenText Fax2Mail Platform - Ashburn

OpenText Production Messaging/Fax - Ashburn

OpenText RightFax Connect Platform - Ashburn

Customer Impact: Service connectivity will be unavailable during this timeframe.

Additional Details: In our continued effort to provide the highest levels of security for your PCI compliant Cloud Fax services, OpenText will be performing a monthly maintenance on the third Saturday of each month to our PCI environment. This maintenance will occur on November 20, 2021, from 9:00 AM to 9:00 PM Eastern Time (ET). During this time, access to the Fax service will be intermittently unavailable.
Posted on Oct 21, 19:51 UTC
Past Incidents
Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Resolved - This incident is now resolved.
Oct 19, 15:35 UTC
Investigating - Customer may have experienced a delay in the receipt of incoming fax transmissions.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Oct 19, 15:27 UTC
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.