The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.
Tracking Number: IM3700411
Posted May 29, 2025 - 17:55 UTC
Update
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
Posted May 27, 2025 - 14:18 UTC
Update
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
Posted May 23, 2025 - 19:17 UTC
Identified
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with files being inaccessible to recipients. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
Posted May 21, 2025 - 11:27 UTC
Update
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with files being inaccessible to recipients. Teams are assembled and working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
Posted May 20, 2025 - 11:30 UTC
Update
The Zix Encryption Service - Email Message Privacy (EMP) is continuing to experience sporadic issues with files being inaccessible to recipients. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3700411
Posted May 19, 2025 - 11:25 UTC
Investigating
The Zix Encryption Service - Email Message Privacy (EMP) is currently experiencing an issue with files being inaccessible to recipients. Teams are currently assembled and working to resolve the issue. We appreciate your patience.