Network Maintenance scheduled for 12 January 2025
Scheduled Maintenance Report for OpenText
Completed
The scheduled maintenance has been completed.
Posted Jan 12, 2025 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 12, 2025 - 01:00 UTC
Scheduled
On 12 January 2025 from 01:00 UTC to 09:00 UTC a network maintenance has been scheduled that will affect these services:

- Desktop Messaging BMS
- Production Messaging BMS
- Notifications - Email
- Notifications - SMS
- Fax2Mail
- Production Messaging
- RightFax Connect
- Notifications - Voice

Intermittent service interruptions are expected to occur throughout this timeframe. Cloud Fax and Notification services that are capable of failover will be routed to alternate processing sites to further minimize interruptions. BMS, and TradeGateway OpenText products will experience a brief interruption of service between 01:00 to 09:00 GMT.

Tracking number: C2116542
Posted Dec 13, 2024 - 13:58 UTC
This scheduled maintenance affected: Cloud Fax services North America (Desktop Messaging BMS, Fax Cloud Connect, Fax2Mail, Production Messaging, Production Messaging BMS) and Core Messaging US (Core Messaging - Email, Core Messaging - SMS, Core Messaging - Voice).
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