Urgent Maintenance scheduled for 14 May 2025

Scheduled Maintenance Report for OpenText

Completed

The scheduled maintenance has been completed.

Posted May 15, 2025 - 17:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 14, 2025 - 17:00 UTC

Scheduled

On 14 May 2025 from 17:00 to 15 May 2025 17:00 UTC, an urgent maintenance has been scheduled that will affect the reporting services of the following:
- Zix Encryption Services - Hosted SMB
- Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)
- Zix Encryption Services - ZixGateway (Hosted)
- Zix Encryption Services - ZixPortal

Service will be degraded during this timeframe. Additionally, table(s) may be locked, and users might not be able to make data changes or perform report pulls when the table(s) are locked.

Please note that this impacts the Zix Central Reporting System. Mail services will not be impacted.

Tracking number: C2167895

Posted May 13, 2025 - 19:00 UTC

This scheduled maintenance affected: Zix - Cybersecurity (Zix Encryption Services - Hosted SMB, Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE), Zix Encryption Services - ZixGateway (Hosted), Zix Encryption Services - ZixPortal).