Cancelled - System Maintenance scheduled for 17 August 2025

Scheduled Maintenance Report for OpenText

Completed

The system maintenance scheduled for 17 August 2025, from 02:00 to 08:00 UTC, will not affect the Core US services. All Core US services will remain operational during this window. This maintenance post is cancelled. We apologize for any inconvenience.
Posted Jul 30, 2025 - 20:19 UTC

Scheduled

On 17 August 2025 from 02:00 to 08:00 UTC, a system maintenance has been scheduled that will affect these services:

- Core Capture
- Core Capture for SAP® Solutions
- Core Capture for SAP® Solutions
- Core Collaboration for Engineering
- Core Communications
- Core Compliance
- Core Content Management
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Digital Asset Management
- Core for Capital Projects
- Core Journey
- Core Platform - Admin Center
- Core Platform - Content Transformation and Injection Services
- Core Platform - Eventing
- Core Platform - Entitlement & Tenancy Service
- Core Platform - Forms
- Core Platform - Information Storage
- Core Platform - Metadata
- Core Platform - Online Editing Service
- Core Platform - OpenText Directory Services
- Core Platform - OpenText Directory Services (otdsauth.us.opentext.com)
- Core Platform – Process Automation (Workflow, Decision, Case Management)
- Core Platform - Retention Service
- Core Platform - Search
- Core Platform - Viewing & Transformation
- Core Process Automation
- Developer Experience - Thrust API Bundle
- Information Intelligence - Thrust API
- Life Sciences Smart View Preview
- Signature Service – Thrust API

Service will be degraded during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 24 August 2025. An updated post will be made if the backup date is required.

Tracking number: C2185475
Posted Jul 18, 2025 - 07:25 UTC
This scheduled maintenance affected: Core US (Core Capture, Core Capture for SAP® Solutions, Core Collaboration for Engineering, Core Communications, Core Compliance, Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, Core Digital Asset Management, Core for Capital Projects, Core Journey, Core Platform - Admin Center, Core Platform - Content Transformation and Injection Services, Core Platform - Eventing, Core Platform - Entitlement & Tenancy Service, Core Platform - Forms, Core Platform - Information Storage, Core Platform - Metadata, Core Platform - Online Editing Service, Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com), Core Platform - OpenText Directory Services (otdsauth.us.opentext.com), Core Platform – Process Automation (Workflow, Decision, Case Management), Core Platform - Retention Service, Core Platform - Search, Core Platform - Viewing & Transformation, Core Process Automation, Developer Experience - Thrust API Bundle, Information Intelligence - Thrust API, Signature Service – Thrust API).