Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2024 - 00:00 UTC
Scheduled
The maintenance originally scheduled for 28 July 2024, from 00:00 UTC to 12:00 UTC has been rescheduled to 08 September 2024, from 00:00 UTC to 12:00 UTC.
The network maintenance will affect these services: - Desktop Messaging BMS - Production Messaging BMS - Notifications - Email - Notifications - SMS - Notifications - Voice - Fax2Mail - Production Messaging - RightFax Connect
Intermittent service interruptions are expected to occur throughout this timeframe.
Cloud Fax and Notification services that are capable of failover will be routed to alternate processing sites to further minimize interruptions. BMS, and TradeGateway OpenText products will experience a brief interruption of service between 01:00 to 08:00 GMT.
Tracking number: C2067491
Posted Jul 29, 2024 - 20:58 UTC
This scheduled maintenance affected: Cloud Fax services North America (Fax2Mail, Production Messaging, RightFax Connect, Desktop Messaging BMS, Production Messaging BMS) and Notifications Services North America (Notifications - Email, Notifications - SMS, Notifications - Voice).