Zix - Hosted Exchange - EMEA region - Certificate Error

Incident Report for OpenText

Resolved

This incident has been resolved.
Tracking Number: IM3717284
Posted Jun 13, 2025 - 16:07 UTC

Update

The remaining certificate maintenance for the EMEA region is now complete. Service is being monitored. We appreciate your patience.
Tracking Number: IM3717284
Posted Jun 12, 2025 - 18:44 UTC

Update

Teams are currently assembled and working to complete the remaining certificate maintenance for the EMEA region. We will provide another update once this work is completed.
Tracking Number: IM3717284
Posted Jun 12, 2025 - 18:11 UTC

Monitoring

Zix-Hosted Exchange experienced an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3717284
Posted Jun 11, 2025 - 20:25 UTC

Investigating

Zix-Hosted Exchange is currently experiencing an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717284
Posted Jun 11, 2025 - 16:02 UTC
This incident affected: Zix - Cybersecurity (Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)).