Core Content & Platform Service North America is experiencing degraded performance.

Incident Report for OpenText

Resolved

This incident has been resolved.
Posted Feb 10, 2025 - 20:07 UTC

Update

The Search functionality is still currently degraded within the Core applications in North America. We are monitoring the situation and will reconvene the team for complete resolution.
Posted Feb 08, 2025 - 03:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2025 - 02:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 07, 2025 - 23:24 UTC

Investigating

The following services in North America are experiencing an issue and is degraded. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Core Content
- Core Journey
- Core Supplier Exchange
- Developer Experience
- Core Case Management
- Core SAP Success Factors
Tracking Number: IM3636716
Posted Feb 07, 2025 - 22:44 UTC
This incident affected: Core US (Core Capture (corecapture.us.opentext.com), Core Collaboration for Engineering, Core Content Management (corecontent.us.opentext.com), Core Compliance, Core Platform - (Search, Workflow, CTIS, Eventing), Core Platform - CMS (cms.us.opentext.com), Core Process Automation (corecase.us.opentext.com), Developer Experience).